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Quality Manager in Warren, MA at Circor Career Site

Date Posted: 10/2/2018

Job Snapshot

Job Description


BUSINESS: CIRCOR Naval Solutions   





Position Summary

Lead the Quality program and organization at the Warren site. This position will be charged with supporting the Operations and Supply all side of the business as well as using the tools of the CIRCOR Operating System to drive systemic process improvements into our organization. The role will partner with multiple stakeholders in the Warren business from operations to outside customers each day. Most importantly, this associate will play a critical role in advocating for our Customers and as such, be a key member of the Warren Leadership Team.

Principal Activities

  • Responsible for long term market position by assuring the quality of our solutions, and processes.
  • Responsible for ownership of CAR (Corrective Action Report) and SIR (Shop Incident Report) systems as well as all non-conforming actions.
  • Smooth transactional capability for certification preparation, actively support shop RCCM, implement a solid vendor quality review process, and develop team as needed.
  • Achieve seamless product and process flow, gain NDT Level certification to support all weld and NDT inspections and personnel training, testing and certification.
  • Establish positive relationships with key customers.
  • Partner with customers as required to assist with problem solving by determining root causes, implementing effective counter measures, and follow up.
  • Support on time delivery with timely completion of QA document packages, and building Quality into Operations.
  • Assist with contract review and flow down of customer requirements.
  • Partner with Engineering, Purchasing, and Operations to create a plan and document accordingly.
  • Partner with suppliers as required to assist with problem solving by determining root causes, implementing effective counter measures, and follow up.
  • Support Defense shipments while improving productivity of completing necessary activities.
  • Build solid relationships with third party and customer inspectors both to understand their needs and facilitate releases for shipment.
  • Assist Operations to reduce the number of customer reported quality issues (VIR’s, SCAR’s LOA’S) to improve customer vendor scores.
  • Work to simplify processes with easy to understand language and allow for flexibility.
  • Reorganize resource allocation implement feasible, sustainable measuring techniques toward the TQM effort.

Job Requirements


Knowledge Skills & Abilities

  • Must have an ASQ of Quality Excellence, ISO Audit understanding and MTI-I-45208 knowledge.
  • Must have clear understanding of Defense contract and specifications able to work closely with shipyard and DCMAO inspectors.
  • Must have a clear understanding of FAR clauses and contract requirements flow down to maintain all requirements are followed through production and inspection plan.
  • Must have experience with military inspections related to contracts NDT processes ISO and other government technical documents to ensure compliance.
  • Must have leadership abilities, strategic thinking, foster innovation, manage time, perform with integrity and relationship building and create value.
  • Proactive approach to problem solving.
  • Ability to learn and comprehend technical aspects of our products.
  • Must have solid Six Sigma, and root cause corrective action training. Formal training in the Toyota Production System/Lean Manufacturing is a plus.
  • Must be an exceptional communicator with the ability to interact with all levels of the business
  • Must be comfortable working in a matrix organization with competing demands and objectives
  • Must be a U.S. Citizen to meet DOD requirements
  • Must be able to travel 10%

Education & Experience

    • BS in a technical field
    • Must have – Solid training in problem solving techniques, Six Sigma, etc
    • Experience with pumps and valves would be a plus

CIRCOR is an EEO Employer of Females/Minorities/Veterans/Individuals with Disabilities



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