IT System Administrator in Catterick at CIRCOR

Date Posted: 1/14/2022

Job Snapshot

Job Description

IT System Administrator

BUSINESS:Pipeline Engineering

LOCATION:Catterick, North Yorkshire

DIRECT REPORTING: Operations Director

FUNCTIONAL REPORTING: IT Manager

 

POSITION DETAILS

Position Activities  

Under the direction of the Sr. IT Infrastructure Manager, the Sr. System Administrator leads a regional team to ensure stability and performance of IT operations. This includes implementing, maintaining and supporting networks, servers, software and communication links; lead team projects and mentoring members of the regional team. The incumbent provides impeccable customer service by responding to service requests timely and accurately. 

Principal Activities

  • First responder for hardware and communications failures and data center matters such as backups, UPS problems, capacity monitoring of servers, and desktop support at the local site.
  • Administer core infrastructure technologies and related services including Microsoft Infrastructure, Virtualization, Enterprise Storage, Networking, Datacenters, and Cloud services.
  • Serve as a team lead for IT Operations – Americas region.
    • Manage ticket queue and serve as an escalation point for tickets.
    • Provide guidance to technicians on the team towards resolution of recurring issues.
    • Orientate new IT staff in the region.
    • Mentor peers to administer implemented technologies effectively.
  • Implement Infrastructure KPIs to monitor the health of critical systems, identify trends, and present results to IT Management.
  • Ensure continued responsiveness and operational stability of technologies and services supporting the lines of business.
  • Participate in IT M&A activities.
  • Liaise with IT Infrastructure Engineering team to transition technology administration post implementation.
  • Champion efforts to standardize processes, technologies, and adopt IT best practices.
  • Adhere to established IT policies and standard operating procedures.
  • Mentor, collaborate and coordinate tasks with 3rdparty technical resources.
  • Document/Diagram technologies at regional sites.
  • Author and/or participate in the development of Standard Operating Procedures for key tasks.
  • Complete projects to budget, timelines, quality standards and business stakeholder requirements.
  • Maintain broad technical and solutions knowledge in software, infrastructure, security and business architecture areas.
  • Perform other duties as assigned.

 

Job Requirements

CANDIDATE REQUIREMENTS

 Knowledge Skills & Abilities

  • Experience managing Virtualization, Microsoft infrastructure, storage technologies.
  • Successful work history with cross-functional groups and align technology activities with organization’s strategic goals.
  • Superior systems troubleshooting skills.
  • Analyze information and evaluate results to choose the best solution and solve problems.
  • Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Ability to maintain the highly secure nature of information technology work.
  • Excellent written and verbal communication skills.
  • Moderate travel is required.
  • Technical Competencies: Cisco Switching/Routing, Active Directory, Exchange, VMware, PowerShell, SAN/NAS, Backups, LANDesk ITAM, Office365, MS Office Suite, Linux.

 

Education & Experience

  • Bachelor of Science Degree in Computer Science or related technical / management field or experience.
  • Preferred Certifications: Cisco CCNA, VMWare VCP-DCV, Microsoft MCSA: Windows Server.

CIRCOR is an EEO Employer of Females / Minorities / Veterans / Individuals with Disabilities